PRIVACY POLICY

​Effective date: 30th October 2024

At Gym Duck VOF we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and protect the personal information of our customers and website visitors. By accessing our website or providing your personal information to us, you consent to the practices described in this policy.  

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Information We Collect: 

1.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number and payment details when you create an account, make a purchase, subscribe to our newsletters, participate in surveys or contact us for support.

1.2. Website Usage Information: When you visit our website, we may automatically collect certain information about your device, browsing actions and patterns. This information may include your IP address, browser type, operating system, referring URLs and website interactions.  

Use of Personal Information: 

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2.1. Order Fulfilment: We use your personal information to process and fulfil your orders, communicate with you regarding your purchases and provide customer support.

2.2. Marketing: With your consent, we may use your contact details to send you promotional materials, newsletters and other marketing communications about our products, services and special offers. You can opt-out of these communications at any time.

2.3. Website Improvement: We may use the information collected to analyze website performance, user behavior and preferences. This helps us improve our website’s functionality and user experience.

2.4. Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations or legal processes.  

Data Sharing:

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3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies and IT service providers. These third parties are obligated to handle your data securely and only for the purposes specified by us.

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3.2. Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

3.3. Legal Obligations: We may disclose your personal information if required to do so by law or to protect our rights, safety or property, or the rights, safety or property of others.  

Data Security:

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4.1. We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction.

4.2. While we take reasonable precautions, no data transmission over the internet or electronic storage method is entirely secure. We cannot guarantee the absolute security of your data.  

Your Rights:

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5.1. Access and Correction: You have the right to access and correct the personal information we hold about you. You can do so by logging into your account or by contacting us directly.

5.2. Data Deletion: You can request the deletion of your personal information from our systems. However, please note that certain data may be retained for legal or legitimate business purposes.  

Cookies:

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6.1. Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences and analyze website traffic. You can manage your cookie preferences through your browser settings.  

Changes to this Privacy Policy:

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7.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we handle your personal information.  

Contact Us:

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If you have any questions, concerns or requests regarding this Privacy Policy or the data we hold about you, please contact us at:

Gym Duck VOF

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Address:

Mauritskade 10, 2514 HC  The Hague, Netherlands

Email: info@erikmeijer.fit.   

By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and disclosure of your personal information as described herein.  

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GDPR Policy for Gym Duck VOF  

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At Gym Duck VOF we are dedicated to safeguarding the privacy and personal data of our customers. As an EU-compliant company operating in the Netherlands, we strictly adhere to the General Data Protection Regulation (GDPR), which outlines the rules governing the collection, processing and storage of personal data.  

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Purpose

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The purpose of this GDPR policy is to transparently inform our customers about the specific types of personal data we collect, how we utilize it and how we ensure its protection.  

Personal Data Collection

Gym Duck VOF will only gather personal data that is essential for completing transactions with customers, including but not limited to the following:

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• Name

• Address

• Email address

• Phone number

• Payment information (such as credit card number and billing addresses)

We will acquire personal data solely with the explicit consent of the customer, which will be requested at the time of the transaction.  

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Use of Personal Data

We use the collected personal data for the following purposes:

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• Facilitating and fulfilling orders

• Communicating with customers regarding their order

• Sending marketing communications via email, social media, WhatsApp and Telephone with customer consent

• Enhancing our website and overall customer experience.

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We commit not to share or sell customer personal data to third parties for marketing purposes without obtaining explicit consent from the customer. Personal data will only be disclosed to third parties when required by law or with the explicit consent of the customer. In specific cases, we may share personal data with our trusted third-party service providers to process payments, arrange shipping and handle deliveries. Rest assured that these service providers are obligated to maintain the same high level of data protection and security as Gym Duck VOF.  

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Data Security

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We take data security extremely seriously and employ various measures to protect customer personal data, including but not limited to:

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• Encryption of payment information

• Secure storage of data on our servers

• Internal and External Access controls that restrict access to customer data to authorized personnel only

• Regular security updates to our systems. 

• Customer Rights 

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Under GDPR, customers are entitled to specific rights regarding their personal data, including:

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• The right to access their personal data

• The right to correct any inaccurate personal data

• The right to request the erasure of their personal data

• The right to restrict the processing of their personal data

• The right to object to the processing of their personal data

• The right to data portability.

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Data Retention Principles

Retention Period

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Personal data shall be retained for no longer than is necessary to achieve the purposes for which it was collected, taking into account any legal obligations or contractual requirements.

Review and Removal

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At regular intervals, Gym Duck VOF shall review the personal data it holds and identify any data that is no longer necessary for the specified purposes. Such data shall be promptly and securely deleted or anonymized.

Data Subject Rights

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Data subjects have the right to request access, rectification, erasure, restriction of processing and data portability in accordance with the provisions of the EU GDPR. When receiving such requests, Gym Duck VOF shall respond promptly and take appropriate actions in line with data protection laws.  

Types of Data Retention

Customer Data

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Customer data collected during the purchase process, such as names, addresses, contact information and purchase history, will be retained for as long as necessary to fulfil the contractual obligations, provide customer support and comply with legal requirements. After this period, data will be securely deleted, except for the information required for accounting and tax purposes, which will be retained as per local laws.

Marketing Data

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Data collected for marketing purposes, including email addresses for newsletters or promotional offers, will be retained until the individual withdraws consent or opts out of marketing communications. Upon withdrawal, the data will be deleted unless it is also part of customer data subject to other retention requirements.

Website Analytics Data

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Website analytics data, collected to improve user experience and website performance, will be retained for a period necessary to achieve these objectives. Data will be securely processed and anonymized where possible.  

Data Security

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Gym Duck VOF will implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration or destruction. The company will regularly review and update its security measures to ensure they remain effective.  

Data Breach Management

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In the event of a data breach involving personal data covered by this policy, Gym Duck VOF will take immediate action to mitigate the impact, notify affected individuals and the relevant supervisory authorities in accordance with the requirements of the EU GDPR.  

Training and Awareness

All employees and individuals who have access to personal data covered by this policy shall receive training on data protection principles and their responsibilities regarding data retention, security and compliance.  

Policy Review

This Data Retention Policy will be reviewed and updated regularly to reflect changes in legal requirements, company processes, and industry best practices.  

Data Protection Officer

Gym Duck VOF will designate a Data Protection Officer (DPO) responsible for overseeing data protection activities, ensuring GDPR compliance and acting as a point of contact for data subjects and supervisory authorities.  

Contact Information For any questions or concerns related to data protection and this Data Retention Policy, data subjects can contact Gym Duck VOF’s Data Protection Officer.

Gym Duck VOF

Mauritskade 10
2514 HC  The Hague

Netherlands

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Email: info@erikmeijer.fit